Frequently Asked Questions

Everything you need to know about shopping with Oreylo.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping times vary by location, generally arriving within 7-14 business days.

What is your return policy?

We offer a 30-day return policy for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I find the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.

What payment methods do you accept?

Oreylo accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I track my order?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

How should I care for my Oreylo garments?

To maintain the quality of our fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each piece.